Guild FAQs

  • What types of businesses are Guild’s services best suited for?

    Guild is an app for professional groups, networks, organisations, and communities. Users include professional associations, charities, consultants, publishers, universities and agencies across all sectors.

  • How can Guild benefit clients?

    Guild is an app for professional groups, networks, organisations, and communities who want the advantages of messaging - ease of use, immediacy, intimacy, engagement - but who also care about proper privacy, quality, legal compliance, and professional standards of support and service. It is as easy to use as WhatsApp but advertising-free, and GDPR compliant.

    Your community will benefit from:

    *Elegant user experience* - simple, elegant design; mobile-first; service and support; custom branding

    *High levels of professional conduct* - moderation features; professional profiles so users are `present`, accountable and can connect with others

    *Data protection* - GDPR compliant, you control your data

  • What geographical regions does Guild serve?

    Guild is based in the UK but we serve customers all over the world. Currently we have communities based in Europe, Australia, the US and Africa.

  • What are the most popular or commonly known projects Guild has worked on?

    You can see all our case studies at https://guild.co/blog/tag/case-studies/ - we've helped charities to coordinate their volunteer networks and board members, universities to build alumni communities, and entire industries (particularly in the PR, comms and events sectors) to thrive during the pandemic from spring 2020).

  • How/why is Guild different than those competitors or most others in their market?

    Your community on Guild benefits from a wider network of professional communities allowing you to easily connect and collaborate with peers. Easy to use and mobile-first, Guild's user experience is familiar like a consumer messaging app, but purpose-built for professionals and businesses. You can create custom-branded communities, where you own your own data which you can analyse through dedicated admin and analytics features.

  • Who are Guild’s biggest competitors?

    You can see an extensive list of other services for building professional communities on mobile and web in this post: https://guild.co/blog/platforms-for-building-professional-communities-on-mobile-and-web/

    These include WhatsApp, LinkedIn, Slack, Teams, Higher Logic, Circle, Disciple, Hivebrite, Mighty Networks and Tribe. We're different because we focus on offering professional groups, networks and communities the ease/intimacy of mobile messaging but purpose-built for professionals and businesses.

  • What pricing tiers or structure does Guild offer?

    Our latest pricing is always available at https://guild.co/pricing and it's free to start and run a community on Guild. If you need custom solutions and support, there are paid plans available.