Falcon.io offers a unified SaaS platform for social media listening, engaging, publishing, measuring and management. The company helps their enterprise clients to explore the full potential of social media marketing and instill a social-first thought process in their employees. Falcon.io’s diverse and global client portfolio includes Carlsberg, Pandora, Nintendo of Europe, IWC Watches, SIGG, Redken, Warner Music, Coca-Cola and many more.
SocialHub is on a journey to become the number one solution for managing relationships via social media. They offer a complete Social Relationship Management Solution that empowers organizations to offer the best customer service on social networks. They believe the best products are built with customers, not for them. They partnered with over 100 of their customers to design their initial software and they continue to work closely with them today. Listening to their customers challenges and expectations is their key philosophy of building the best Social Relationship Management Solution.
Sparkcentral (formerly TwitSpark) is an easy-to-use platform that allows teams within larger enterprises to efficiently followup on customer service and engagement over Twitter and Facebook. Bringing social CRM to the next level involving high volume engagement, crisis management, and automated prioritization… Sparkcentral indeed the fastest way to respond to your customers.