We have been very happy since our switch to GroupOne. Not only do we get eClinicalWorks EHR with our monthly fee but they are aggressive with claims and get our bills paid. We get timely reports every month to help us keep on track with our charges. I like knowing somebody is looking over my charges for me and the employees are pleasant to work with.

Working with Group One is a pleasure, they are prompt to make changes that I request for our clinic and my providers’ preferences. They are quick to respond to any coding or claims questions that I may have. My liaison, Cori, is great! We have conference calls on a regular basis, and I get everything my office needs to maximize our payments.

Starting a new practice is difficult without strong partners. I find my partnership with Group One as one of the best decisions I made when I started my new practice. I am highly satisfied with their professional and reliable service. For a small practice such as mine, having access to their resources and excellent staff, makes me feel confident that my practice will continue to grow in an ever changing healthcare landscape.

We have been using GroupOne for over 8 years now. We regularly talk with other physicians in our area who are frustrated with their billing company because of the lack of attention they receive and poor reimbursement. These are not problems that we are familiar with. We are amazed at how wonderfully GroupOne has performed for us in high percentage collecting and how they constantly keep us informed of changes in the industry and help us stay on top of critical items within our practice. Their staff gives us rock star treatment even when we are stressed and take it out on them and they have come through for us every time. Each of those frustrated physicians that come to us asking about what we do for billing and hosting...we always refer them to GroupOne.

We definitely made the right decision to outsource our billing functions. Having a partner like Group One on board to keep us apprised of ever changing billing requirements is one of the many benefits of Group One. Having a quality team of people at Group One carrying the burden relieves us from having to fight to find billing talent in an already competitive job market for billing staff. Maximizing revenue and improvements in the revenue cycle have made our financial future look brighter. We are very satisfied with Group One and we are glad we made the change.