"It was important to us to implement Grazzy throughout our entire property, not just in rooms. We noticed that guests rarely carry cash anymore, so we wanted to empower guests to leave gratuity in moments where they felt connected to our employees through great service. And we believe that all …

“We know one of the competitive advantages we can offer to our team members is more money in their pockets and more positive feedback from our guests. But between guests not having cash and being in rush, there’s not really a great way to make that happen as often as …