"I've positioned my agency to be a technology leader in the market place. Grasp Technologies opened the door for me, for a complete array of online reporting and data cleaning tools that surpasses any other such systems that I know. And, it achieves this without the complicated PNR charges of its competitors. With their help, I've built customized reports that were considered impossible a few years ago that not only allow me to monitor my clients' business patterns but also allow me to monitor my agent productivity and monthly and quarterly airline performance. The Grasp Team consistently surpass expectations with customer service and they continue to share my commitment to technological innovation."