Grafana Review

Customer Reference Rating4.8
Devices Supported
  • Web-based
Customer Types
  • < 50 Small Businesses
  • < 250 Medium Businesses
  • 250+ Large Businesses
  • 135Testimonials
  • 108Case Studies
  • 30Customer Videos

Overview

What is Grafana Cloud?

Grafana Cloud is a fully managed, fast, and highly available logging and metrics system. It allows you to store, visualize, and notify without the hassles of managing or scaling your own stack. The software includes your dedicated Grafana instance as well as a metrics backend that is compatible with Prometheus and Graphite. You can choose both or either. Import your historical information and seamlessly merge all your metrics inside Grafana.

Explore your logs within the platform, with the capability to easily and quickly switch between logs and metrics. Grafana Cloud gives you access to a wide range of integrations and plugins to help you visualize your information from more than 40 third-party vendors and data sources. You can install each plugin with a single click.

Benefits

What is Grafana Enterprise?

Grafana Enterprise is built for enterprises that seek to fully utilize their Grafana stack as well as the Graphite and Prometheus metric backends. This platform offers authentication plugins, premium data sources, training, and 24/7/365 support.

Premium Plugins

Gain unlimited access to Grafana Labs’ premium plugins that connect to leading web services and commercial databases.

Unlimited Support

The vendor’s support team offers reliable support round the clock. Access unlimited incidents via real-time chat, phone, and email.

Critical Response SLA

Grafana provides prompt support any time of the day or night, even at 3am.

Training

Select a prepared course or create custom training for your team’s specific needs. The vendor offers both on-site visits and webinars.

Grafana LTS

In addition, the vendor also provides security updates and bug fixes for your deployed Grafana version.

Indemnification

Get peace of mind and protection for your organization’s critical Grafana use.

Private Label

Brand your Grafana edition officially to include your company logo and include the software in your offering.

Roadmap Assurance

Provide feedback to the vendor to help them add new functionality and features.

Advanced Auth

Use group membership syncing to efficiently manage user roles and permissions.

Data Source Permissions

Avoid cross-contamination of data by limiting access to specific data sources based on team memberships.

Product Features

  • Visualize
  • Dynamic dashboards
  • Explore metrics
  • Explore logs
  • Alerting
  • Mixed data sources
  • Annotations
  • Ad-hoc filters
  • Sharing
  • Light theme

Pricing

Grafana Cloud Pricing 

Standard
  • Starting at $49/month
  • 3000 series included*
  • 100 GB of Logs included**
  • 10 Users***
  • 8x5 Email Support

* Additional usage billed beginning at $16/1000 series/month

** Additional logs use billed at $0.5/GB/month

*** Added users billed at $5/user/month

Pro
  • Get a quote
  • Volume Based Metrics Pricing
  • Volume Based User Pricing
  • 24x7 Phone, Chat, and Email Support
  • Dedicated Account Manager

Grafana Enterprise Pricing

Grafana Enterprise pricing is based on active users, computed in two groups: Editors and Viewers. Contact the vendor directly for more details.

Customer Support

  • Phone Support
  • Live Support
  • Support Tickets