Gradient Labs is building an autonomous AI agent aiming to resolve up to 80% of customer queries (incl. using actions and account data), enabling companies to scale CX with minimal human staff. The product caters to companies that aim to offer exceptional customer support and want a guarantee of good customer outcomes rather than a "best effort" automation.
“Gradient’s AI solution delivered impressive results with minimal effort on our part. The proof of concept made the decision clear, and the rollout was seamless. Seeing such a high CSAT and resolution rate validated our choice.”
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Browse Gradient Labs Case Studies, Customer Success Stories, & Customer References from 2 businesses that use Gradient Labs.