GoSecure FAQs

  • Who is GoSecure best for - their role(s) within what kind of companies.

    Organizations looking to stay above the crowd, stop reacting and be in control. Companies looking to enter the continuous improvement process and optimize their investments. Through GoSecure TitanĀ®'s Managed Security Services (which includes our Managed Extended Detection & Response (MXDR) Service) and our Professional Security Services, we are your ally to prevent breaches. GoSecure works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.

  • How does GoSecure benefit them?

    GoSecure offers streamlined security operations, enhanced threat detection, and quick incident response capabilities. Benefits include simplified security management, improved detection rates via advanced analytics, and efficient resource allocation with automated responses. This reduces operational costs and enhances security effectiveness, allowing companies to focus on growth rather than just security management.

  • How technical do users need to be to use GoSecure's software?

    GoSecure accommodates varying levels of technical expertise. Basic functions require minimal technical skills, while advanced features demand a deeper understanding of cybersecurity principles. Extensive documentation and support ensure users of all skill levels can effectively utilize the software.

  • What makes GoSecure a leader in this space?

    Recognized for innovative AI-driven security technologies, GoSecure leads with a proactive security approach, continuous innovation, and a deep understanding of evolving cyber threats, establishing it as a frontrunner in cybersecurity solutions for over 20 years.

  • Who are GoSecure's biggest competitors (3-5 companies)?

    Key competitors include eSentire, ArcticWolf, CrowdStrike, SentinelOne and Cybereason

  • How/why is GoSecure better than those competitors (or most others in their market)? What about GoSecure is unique, stronger, easier, etc.?

    GoSecure stands out for its user-friendly integration, deployment ease, and superior customer support. The collaboration between our managed and professional services teams, along with the power of our platform means an all-in-one solution for clients. Based on an open XDR architecture, our solutions are tailored to each client's already existing environment, providing 24/7 managed services and a level of personalization and strategy that is not as common in larger firms.

  • What kind of features can customers expect GoSecure to release in the near future? And longer term?

    GoSecure is dedicated to advancing its cybersecurity services to address the evolving landscape of threats and technology. The company is expanding its Managed Extended Detection and Response (MXDR) services to include a broader range of technologies, enhancing overall security capabilities to match the increasing complexity of cyber threats.

    A key initiative is the development of a client portal that consolidates Strategic, Tactical, and Operational data, providing a unified view that enables informed decision-making. This portal is crucial for clients needing to navigate their security landscape effectively.

    Additionally, GoSecure is tailoring its Vulnerability Management as a Service (VMaaS) and MXDR solutions to meet the specific needs of the Operational Technology (OT) space, recognizing the unique challenges presented by the integration of IT and OT systems.

    The integration of automation and artificial intelligence (AI) is central to GoSecure's strategy, enhancing the efficiency and accuracy of threat detection and response. A new simulation tool allows clients to test their security measures against various cyber threats, helping identify vulnerabilities and improve defenses.

    Looking ahead, GoSecure plans to offer tools for quantified risk evaluation within defined business contexts, enabling clients to prioritize security investments accurately. Moreover, the company aims to provide projections on how its services can help align cybersecurity measures with organizational risk tolerance.

  • Which popular or common software does GoSecure integrate with?

    GoSecure integrates with Check Point, Fortinet, Microsoft Defender, Sentinel, Azure, AWS, Flare, Tenable SC, IO, OT, ONE, HCL BigFix, AppScan, ESET, LogPoint, Crowdstrike, Carbon Black, VMWare, and many more!

  • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for GoSecure. If it's not simple, use broad estimates or ranges for typical setups.

    Our pricing is based on specific client needs and their environment. This requires a custom quote.

  • Does GoSecure offer a trial or free download available?

    We do not offer a free trial or download at this time.

  • Does GoSecure offer any kind of training/education for their product?

    GoSecure provides a robust onboarding program including documentation, live online sessions, webinars, in-person workshops, and videos. Onboarding is included with purchase, with additional in-depth training available for a fee.

  • Describe the implementation process and timeline for GoSecure software.

    Implementation varies from a few weeks to several months, involving needs assessment, system customization, and deployment, supported by extensive post-implementation support.

  • What are the GoSecure support options? List all.

    Support options include 24/7 phone support, online support, and live support, ensuring comprehensive assistance is always available. For an additional fee, premium support services are offered.