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Arkade is a customer experience (CX) agency specialising in discretionary retail. They are an insights and research led firm that works with brands who have a genuine appreciation of both their products and the people who use them. Their focus is entirely on your customers; what a good customer does, and what your brand does to attract and retain them. Together they work to understand and define your most valuable customers, set goals and concentrate your investment on smart ways to build both their number and value through mutually beneficial initiatives.
Headway.io approach to the product life-cycle, so they deliver valuable experiences while achieving the needs of the business. They navigate every project using their proven approach to build successful products. They value people, their perspectives, and the problems they can help them overcome. You are not your work, but you bring something unique and powerful to it.
Profound helps B2B and B2C brands deliver value at pace. Many businesses struggle to quickly gather and then effectively bridge customer insight into digital improvement. They do the whole piece - identifying the right target personas, surfacing which behaviours on their customer customer journey to influence, and then implementing new digital technology and UX design. This is why they're different - their process gives you the confidence that all your decisions are customer-evidenced - from UX design to content, to prioritised system choices. They then use next-generation platforms to implement an integrated, future-proof platform that will handle all your evolving customer experience needs. And they do this at pace - typically delivering value within three months.
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