GoCo FAQs

    • Who is GoCo best for - their role(s) within what kind of companies.

      GoCo's all-in-one HR software specifically aims to help SMBs spend less time on manual HR tasks, so they can focus on growing happier, more productive teams. The platform features are ideal for all industries, from healthcare to technology to food & beverage.

    • How does GoCo benefit them?

      GoCo's modern HRIS benefits HR managers and business owners in a wide range of industries. The platform benefits SMBs through:
      - Syncing with any payroll provider. SMB teams don't have to decide between leaving the payroll they're already invested in, and getting the most out of a consolidated HR platform.
      - Working with any benefits broker. GoCo can set up benefits with any broker partner so SMBs don't have to choose between their trusted advisors and adopting HR tech.
      - Remote employee onboarding. GoCo's features are flexible so that SMBs can ditch the paperwork and automate hiring & onboarding workflows. From completely digital document signing to setting onboarding tasks, HR managers of SMBs can easily create a great experience for new hires.
      - Tracking and managing COVID-19 paid leave. In the wake of COVID-19, GoCo released a new emergency paid-leave tracking feature to help SMBs stay in compliance with FFCRA. Time-off requests are extremely easy to manage in the platform!

    • How technical do users need to be to use GoCo's software?

      GoCo is built on a really simple, flexible, and easy-to-learn interface, so teams can adopt HRIS without spending hours training employees on new systems. Our users love that their teams can be onboarded and in the platform in little to no time, as it is intuitive for all levels of tech users.

    • What makes GoCo a leader in this space?

      While there are many digital HR platforms in the market, GoCo's innovations are built with flexibility and customer success in mind. Need to stay with your existing payroll? No problem. Need to bring your own benefits broker? No problem. Need to easily customize and create documents? No problem. GoCo doesn't force users to leave what IS working in order to receive the benefits of a consolidate platform.

      In addition, GoCo assigns a real-life human that's dedicated to helping you every step of the way. You can call, email, or chat with your Client Success Manager whenever you need a hand -- say goodbye to long wait times and ignored emails! The client success team also provides a complete implementation service - from kickoff to importing HR data to launch.

    • Who are GoCo's biggest competitors (3-5 companies)?

      BambooHR
      Rippling
      Zenefits
      Gusto
      Namely

    • How/why is GoCo better than those competitors (or most others in their market)? What about GoCo is unique, stronger, easier, etc.?

      While there are many all-in-one HR software platforms on the market, GoCo’s level of flexibility makes it easy to customize a solution for your specific business. With GoCo, you can easily automate any HR checklist, trigger notifications, review progress timelines, and report data in one place, to give both your employees and yourself a consistent HR experience.

    • What kind of features can customers expect GoCo to release in the near future? And longer term?

      Customers can expect to even more granular reporting features, sophisticated performance management workflows, additional document management capabilities, and so much more. GoCo is constantly evolving and growing to meet customer needs.

    • Which popular or common software does GoCo integrate with?

      GoCo can integrate with any cloud-based payroll platform for a truly consolidated experience. In addition, some of our client favorites are JazzHR, Slack, LinkedIn, GoodHire, and Paychex.

    • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for GoCo. If it's not simple, use broad estimates or ranges for typical setups.

      GoCo starts at $5 per employee per month. All plans include Hiring, Onboarding, Employee Self Service, and advanced Magic Docs document management technology. We also offer completely digital benefits administration, automated HR workflows, embedded payroll, time tracking, on-demand HR support, and white-glove implementation! Get a custom quote built around your needs at goco.io/pricing.

    • Does GoCo offer any kind of training/education for their product?

      GoCo assigns a dedicated implementation manager to you, who scopes your needs, processes your data, and does all the heavy lifting to bring your data and processes to life in GoCo. We can be as hands-off or hands-on as you'd like, and are always available to train you. We also provide access to our GoCo help center, with hundreds of answers to HRIS questions.

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