Genroe staff are a diverse mix of specialised and business-savvy professionals. By pairing subject matter experts with business experience, deliver powerful outcomes for your business. implementation specialists drive business outcomes through layered marketing, sales and customer management approaches
"We found [it] has really helped with internal engagement …. We have a good trend in the charts, so we can see the sensitive customers who are providing positive feedback on the delivery-collection experience versus negative feedback: just on that one customer touchpoint. And we can feed that information out to the business internally. The leaders of those departments can see if there’s an improvement over time, or if we’re going backwards."
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