Fraxion FAQs

  • Who is Fraxion best for - their role(s) within what kind of companies.

    • Fraxion assists Finance Leaders, Purchasing Managers and IT Managers to establish purchasing processes and policies and effectively manage company-wide spending.
    • Fraxion extends spend visibility and spend control across the organization, while making it easy for ALL employees to purchase goods and services and claim for expenses accountably.
    • Mid-size companies
    • Diverse industries, including: Education, Healthcare, Biotechnology, Property Management, Hospitality, Non-profits, Government Agencies, and Natural Resources.

  • How does Fraxion benefit them?

    Fraxion's intuitive cloud solution simplifies purchasing processes for all employees and provides internal controls for finance leaders to ensure that all purchasing is tracked, approved, policy compliant, and on budget.

    • Ease of use
    • Mobile and automated purchasing process efficiency
    • Multi-level approval workflows
    • Spend visibility and proactive spend control
    • Real-time spend tracking against budgets
    • Budget visibility at decision points (authorized roles)
    • Reporting and spend analytics
    • Policy compliance
    • Vendor catalog integrations (PunchOut & PunchIn)
    • Accountability and auditability

  • How technical do users need to be to use Fraxion's software?

    Fraxion is user-friendly and requires minimal end user training. It’s also supported by an intuitive mobile app that makes it easy for all users, regardless of their roles and location to easily submit purchase and expense requests, while managers can review budgets and instantly approve or reject requests wherever they are.

  • What makes Fraxion a leader in this space?

    Fraxion is easy to use and simplifies day-to-day purchasing processes with personalized and relevant user experiences that drive accountability; users are empowered to purchase responsibly and gauge the impact of their spending behavior. Finance teams maintain complete visibility and proactive control over spending and have advanced tools to analyze and report on purchasing and spending to make informed decisions and identify saving opportunities.

  • Which popular or common software does Fraxion integrate with?

    • Sage systems
    • QuickBooks
    • Microsoft Dynamics 365 systems
    • Xero
    • NetSuite
    • Acumatica
    • Amazon Business

  • Does Fraxion offer any kind of training/education for their product?

    Training and access to a comprehensive Help Site with tutorial videos, user guides, reference guides, and support.

  • What are the Fraxion support options? List all.

    Email/ Help Desk
    Telephonic
    Help Site