FoodStorm FAQs

    • Who is FoodStorm best for - their role(s) within what kind of companies.

      FoodStorm is for grocery retailers who offer order ahead, prepared foods or catering. Users could include team members from the Catering Department, Deli, Bakery and Food Service.

    • How does FoodStorm benefit them?

      FoodStorm allows end customers to order online or in-store, helps streamline in-store production, reduces manual administrative tasks and creates operational efficiencies for retailers.

    • How technical do users need to be to use FoodStorm's software?

      FoodStorm was built to be intuitive and easy to use for all customers. Training is provided during setup and implementation, but the power behind FoodStorm is that it is easy to learn and operate so caterers are empowered to use and benefit from the system.

    • What makes FoodStorm a leader in this space?

      As the only built-for-grocery food service management software, FoodStorm's industry expertise, feature depth and ongoing innovation make our platform the standalone solution for grocery businesses who are serious about their food service operations.

    • Who are FoodStorm's biggest competitors (3-5 companies)?

      As FoodStorm is the only all-in-one, end-to-end grocery food service software on the market, we do not have any true competitors.

    • How/why is FoodStorm better than those competitors (or most others in their market)? What about FoodStorm is unique, stronger, easier, etc.?

      FoodStorm's industry expertise, feature depth and ongoing innovation.

    • What kind of features can customers expect FoodStorm to release in the near future? And longer term?

      FoodStorm's commitment to innovation and empowering our customers leads to monthly software updates that include new features for all users.

    • Which popular or common software does FoodStorm integrate with?

      Grocery POS systems, Instacart, Google, Facebook, Quickbooks, Global Pay, Mailchimp and many more.

    • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for FoodStorm. If it's not simple, use broad estimates or ranges for typical setups.

      FoodStorm is available on take rate + implementation fee basis.

    • Does FoodStorm offer a trial or free download available?

      No, you can schedule a demo with our Software Specialists on our website.

    • Does FoodStorm offer any kind of training/education for their product?

      - Live, one-on-one setup training sessions with in-house Support Team
      - Knowledge Base with hundreds of training articles and videos
      - Monthly webinar trainings

    • Describe the implementation process and timeline for FoodStorm software.

      Implementations takes roughly 4 weeks, but it depends how quickly customers provide their information for FoodStorm to build out their eCommerce website, set up their backend and provide the appropriate training.

    • What are the FoodStorm support options? List all.

      - 24/7 urgent global support
      - Live chat and email support

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