Fonn FAQs

    • Who is Fonn best for - their role(s) within what kind of companies.

      Fonn is highly suited for construction projects of all sizes and was designed for builders, by builders. Commercial General Contractors, Residential Home Builders and Specialty Subcontractors as well as Developers, Facilities Managers and engineers are all able to utilize a feature rich set of tools with unlimited users, unlimited storage, an unlimited number of projects and dedicated training.

    • How does Fonn benefit them?

      Fonn is a unified construction management software solution that increases productivity through streamlined collaboration. A web application in the office, and a mobile app on site, builders and workers can store pertinent documents, communicate in real-time, and monitor projects off-site in a single platform. Fonn simplifies communication so contributors stay informed and stay ahead of costly errors.

    • How technical do users need to be to use Fonn's software?

      Fonn is uncompromisingly simple to use and intuitive for the user. Fonn is a flexible system and can be adapted to your company needs by quickly and easily activating or deactivating functions as needed. In addition, we always have a team of specialists to help our clients get started and provide continued support.

    • What makes Fonn a leader in this space?

      Fonn is a unified solution that is deeply intuitive and user-friendly. Fonn’s aggressive pricing structure, its ability to scale and be customized, along with unparalleled customer support set it apart from other construction software management solutions. Every client is assigned a Key account Manager and Onboarding Specialist to be the main contact throughout the lifetime of the account.

    • Who are Fonn's biggest competitors (3-5 companies)?

      Fonn is often being evaluated alongside companies such as Procore, CoConstruct, and BuilderTrend.

    • How/why is Fonn better than those competitors (or most others in their market)? What about Fonn is unique, stronger, easier, etc.?

      Fonn’s aggressive pricing structure, its ability to scale and be customized, along with unparalleled customer support set it apart from other construction software management solutions. Fonn offers unlimited users--allowing all stakeholders in a project to truly collaborate in real-time.

    • What kind of features can customers expect Fonn to release in the near future? And longer term?

      We are constantly working on and improving our product and have recently enhanced Fonn's Gantt capabilities, as well as added new features such as Timecards and Budget management. Each of our existing features is under constant watch for improved functionality based on industry requirements and customer feedback. Some of our main priorities range from improving usability for those outside of our tool to be able to communicate with Fonn users (eliminating extra costs for all parties on site) to in-tool intelligence through machine learning to help you eliminate miscommunication and re-work.

    • Which popular or common software does Fonn integrate with?

      We have an open API and are able to integrate with most software on the market.

    • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for Fonn. If it's not simple, use broad estimates or ranges for typical setups.

      FONN uses a revenue-based model for pricing and provides unlimited users, unlimited projects, and unlimited storage. Per-user pricing adds up quickly and limits access to just a few users. Limiting access results in limiting the flow of information to all stakeholders—creating silos and barriers to access of critical data. FONN places no restrictions on the number of users, or the value of projects entered int our system. Each user experiences the full functionality of Fonn. With permission-based access, users only see what you need them to see and can be added or removed as necessary. Fonn’s pricing is transparent and available right on our website.

    • Does Fonn offer a trial or free download available?

      Let us show you how to save time, money, and keep projects on track. Give us 30 minutes and we’ll give you 14 days FREE! No payment required.

    • Does Fonn offer any kind of training/education for their product?

      We offer a full team of support from the moment our customers sign a contract. We walk by our customers through the onboarding process and alongside them throughout their projects. Our product is built for contractors to handle everything on their own, and our team is equipped to handle your easiest and hardest questions.

    • Describe the implementation process and timeline for Fonn software.

      The implementation process can be as hands on with our team as you'd like. Our tool is built in a way that allows those who have the desire to be fully autonomous. For those who prefer a more guided approach, we love spending time with our customers confirming that they understand how to build out a project from scratch all while including any pertinent information and/or users.

    • What are the Fonn support options? List all.

      We offer support through our 24 hour service online as well as individual support from your account manager and our CSM team. We are here to help. Ask us anything. At Fonn, we have real people answering, not chatbots. Every client is assigned a Key account Manager and Onboarding Specialist to be the main contact throughout the lifetime of the account.

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