Fleet Logistics FAQs

  • Who is Fleet Logistics best for - their role(s) within what kind of companies.

    Fleet is an online marketplace for international logistics, connecting shippers, importers and exporters of any size with logistics service providers.

  • How does Fleet Logistics benefit them?

    Convenient Platform: Shipping your business goods internationally now can be as easy as booking a plane ticket.
    Fleet is online and easy to use. Fleet is one central place where you can store and manage all your international shipping-related work such as shipment documents
    and messages with freight forwarders.
    Online Payment: No more credit application, no more wire transfer. Through Fleet’s secure platform, shippers now can pay online for shipments. Fleet holds your payment in escrow, and the freight forwarder you book will receive the payment once they deliver your shipment.
    Working with Multiple Freight Forwarders: Since payment to forwarders is now much easier with Fleet, shippers are not locked-in or limited to work with just one forwarder. Shippers now have the flexibility to switch or work with multiple forwarders on different shipments or trade lanes, to make sure you get the best price and best services.
    Pricing Transparency: What you see is what you pay. The quotes you receive on Fleet are all-inclusive. Freight forwarders on Fleet provide you with detailed component charges of their quote so that you can be assured there will be no surprise charges

  • How technical do users need to be to use Fleet Logistics's software?

    Fleet is a user-friendly platform. It is designed to enable users to self-service themselves throughout the whole process. As long as you are familiar with the internet - you can use Fleet.

  • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for Fleet Logistics. If it's not simple, use broad estimates or ranges for typical setups.

    Getting quotes for your shipments is free on the Fleet platform. Fleet only charges a Fleet transaction fee once you decide to book your shipment with freight forwarders on the platform.

  • Describe the implementation process and timeline for Fleet Logistics software.

    No implementation is required. Customers and service providers can just sign up, log in and start using the platform instantly.

  • What are the Fleet Logistics support options? List all.

    For FAQ about international shipping: http://support.tryfleet.com/
    For general enquiries: team@tryfleet.com
    For shippers that ship more than 10 shipments per month: sales@tryfleet.com
    For support with your account, quote requests and shipments: support@tryfleet.com
    For service providers: providers@tryfleet.com

    Phone number: (+1) 844-785-7447 8am - 6pm PT Monday - Friday
    Online chat on tryfleet.com 8am - 6pm PT Monday - Friday

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