“I just wanted to drop you a quick line and let you know a couple things. Over the last month or two I have been making some updates to my website. I've thrown a lot of "stuff" at both Nathan and Jason, but I think Nathan has done the bulk of what I needed recently. Jason always does a great job for me too, but Nathan has done an outstanding job addressing what changes I wanted to make. Nathan is always very prompt and his work is very professional. As you know it’s sometimes hard for the customer to really articulate what we want but Nathan seems to be able to get what I'm after and put it on the web for me. He has even responded to me on his way home I think via his iPhone. So I just wanted to let you know how much I appreciate all his work, and the work that Jason and others have done for me over the years as well. It’s nice doing business with you Jay.”