"The team at Firefly Business Group has been key to adapting the Acctivate software to our unique business model. In our business, we process orders that essentially turn into custom printing jobs. Each order will have multiple components and detailed specific information that is used internally to identify work instructions for different jobs required to complete the order.Firefly used Crystal Reports to allow the information entered at Sales Order entry to be aggregated for the customer as an order acknowledgement, and simultaneously it compiled details into a complex set of work instructions for the shop floor. Custom tables were created to house information external to Acctivate. This information was accessed when triggered by custom fields setup within Acctivate. In this solution, custom work instructions could be generated for each client’s order type.The efforts provided by Firefly eliminated the redundancy of re-keying information into numerous documents, minimizing the opportunities for user errors. Firefly has been a great partner to help us continue to improve our operations!"