FieldAware

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Customer Reference Score
4.7
Technical Details Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile
Customer Types
  • < 50 Small Businesses
  • < 250 Medium Businesses
  • 250+ Large Businesses

Overview

FieldAware is a field service management tool that you can utilize to manage all aspects of the service delivery process. With this software, you can handle reporting, invoicing, customer relationships, dispatching, scheduling, and service requests. The platform streamlines the whole process, while improving customer satisfaction and employee productivity.

FieldAware is a SaaS product, which means it can be accessed anytime, from anywhere. It is suitable for industries such as property management, pest control, plumbing, electrical, HVAC, and others. Owners can use this application to look at invoice totals in real time and compare revenue versus service costs. Service managers can view active tasks and monitor employee productivity in the field and office.

Benefits

You can efficiently coordinate jobs and schedules.

Accurately track time taken to complete each assignment.

FieldAware significantly enhances staff productivity.

Use the drag-n-drop Scheduler functionality to create and fill up forms in the field.

Stay on top of all job orders and get notification when a job is completed via real-time view of reps’ profiles.

The route mapping tool decreases travel time.

The automated matching function helps you complete more jobs.

Get proof that tasks have been completed with digital signature capture from customers.

Field reps can quickly and easily provide quotes and invoices in the field which means you can get faster payments.

FieldAware also offers reporting and business management tools among other solutions.

More Benefits

FieldAware is built for today’s cloud-based, mobile environment. As a result, it is not hampered by legacy code written for on-premise solutions.

The vendor offers easy-to-use mobile apps or Android and iOS devices that include robust capabilities like video and photo capture, voice recognition, and more.

The software allows unlimited number of custom fields which means you can personalize the solution for the unique requirements of your business process and industry.

Use the elegant and simple FieldAware API to easily integrate the platform with your existing business applications (proprietary, accounting, CRM, and ERP­).

Product Features

  • Activity dashboard
  • Ad hoc analysis
  • Asset management
  • Automated scheduling
  • Automated time sheets
  • Barcode support
  • Business intelligence
  • Charting
  • Client portal
  • Clock in / out
  • Cost estimating
  • CRM integration
  • Customer data management
  • Customer history
  • Customizable branding
  • Customizable reporting
  • Data synchronization
  • Data visualization
  • Dispatch management
  • Document storage
  • Electronic signature capture
  • Employee location tracking
  • Employee management
  • ERP integration
  • Estimating
  • Field sales management
  • Forms management
  • Gantt charts
  • Geographic maps
  • Geolocation
  • Graphical user interface
  • Inventory management
  • Invoice management
  • Job management
  • Maintenance scheduling
  • Offline access
  • Performance reports
  • Photo albums
  • Project time tracking
  • Quote management
  • Route management
  • Self service portal
  • Smart scheduler
  • Status tracking
  • Task management
  • Third party integration
  • To-do list
  • Visual analytics
  • Work order management

Pricing

FieldAware pricing details are available by quote. Contact the company for more info.

Customer Support

Phone Support
Support Tickets