I approached Felt to re brand my business in 2010, not only did they fulfil the goals I set them, they have surpassed all of my expectations. They re-positioned my offer and target audience to what I thought was a very challenging place, focusing on architects and designers, but elevating my price point much higher to ensure a more commercially stable customer group. With marketing collateral to deliver the new proposition my business has grown from strength to strength, receiving increased orders in the region of 250k which I could never have reached before, allowing me to move to new premises, developing new product ranges to continually engage existing customers and creating a profit margin I thought unreachable. I could not recommend Felt highly enough. They work with diligence and passion, always over delivering and exceeding expectation. I continue to work with Felt and our 7 year relationship is a testament to this.

Felt bring a unique combination of rigour and creativity to everything they touch. Not many teams have the ability to think holistically about graphic brand and branded space like Felt do. It is a pleasure to know them and partner on some wonderful success stories.

I first met Felt in 2008 as a newly emerging designer, they have helped me to grow a robust business and firmly establish me as a named designer in the Fine Jewellery world. They have advised me on strategic decisions, created the beautiful visual language of my brand which I’m incredibly proud of, and have understood the importance of what inspires me and how to articulate this to customers. Having worked with Felt for over 5 years, they just get it. They are personal and sincere, and work with an eye for detail and eagerness which has helped me achieve the success I have today.

The work Felt has done with us had an enormous effect on our organisation. It has changed the way we look at ourselves. It was not only a branding exercise but also an identity finding mission. It helped us simplify and clarify everything we do. Ever since we have worked with Felt we are a lot prouder of what we do. Still today different stakeholders or friend compliment us on our great visuals. To date there was not one negative comment received! Our experience of working with Felt was fantastic. We have known Libby and her colleagues as providing the perfect combination of artistic creativity and business-like organisation and excellent project management. With their help we have been able to execute a substantial change process within a relatively short period of time alongside our normal projects and business.

Felt re branded and launched Octink in the midst of an economic downturn and has achieved great success in fulfilling all pre-project targets. Overall profits, net profit increased from launch by 98%. New target markets, overall turnover increase in retail sector by 263%. Employee growth for 2 years since rebrand was 35%. Digital commerce, individual visits to the website increased from launch by 99%. In 2014 we once again turned to Felt to help us refresh our visual elements and further evolve our memorable and distinctive brand, which captures beautifully our expertise and passion for display solutions, I cannot speak highly enough of the team at Felt.

We have worked closely with Felt over the years, the fact our working relationship has spanned over 7 years is not a coincidence and reflects the partnership that we have. They are extremely talented, conscientious and work with the utmost of integrity. The team are focused, enthusiastic, committed and always deliver work on time and on budget.

We started working with Felt Branding via the Business Growth voucher scheme. We were delighted with their professional approach, all round ability and willingness to work flexibly with us. Therefore we have gone on to use them for follow-on projects. Their work to date for us has included the market positioning, naming and branding of a new software product (including logo, fonts, colours, written “voice” and brochure design), review of product web site and software user interface, management of promotional video project and production of branding style guide. Felt Branding are true to their name, in that they understand the demands of creating a brand and the rewards a well-managed brand can deliver, so I would particularly recommend them for brand-related work.