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Feedbackly

Read 13 Feedbackly reviews and testimonials from customers, explore 9 case studies and customer success stories, and watch customer videos to see why companies chose Feedbackly as their Customer Feedback Management Software

Feedbackly is the only customer feedback software that measures how customers' emotions impact your business results. Their all-in-one feedback tool generates measurable revenue, insight and covers all steps of the customer journey with their multichannel feedback services. Founded in Helsinki, Finland in 2012 they now help customers in over 500 cities around the world on their journey to become global leaders in customer experience. Their intuitive feedback management, analytics, marketing and sales tools enable you to listen to your customers directly, upsell and improve their experience in real-time.

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  • 13 Testimonials View
  • 9 Case Studies View
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Customer Rating Review Score based on 842 reference ratings
4.8/5.0 (842)

13Testimonials

  • “We are happy to have Feedbackly alongside us on our journey towards exceptional customer experience. They’ve made the challenging task of mapping and understanding the emotional nuances of our customer …

    Outi Marttinen Marketing Manager

  • "With Feedbackly, we get insights to actions that need to be taken to ensure a great customer experience on a daily basis."

    Minna Raitmaa Head of Public Programmes

  • “We have also used the feedback gathered to pinpoint in our communication what our customers love about us most.”

    Anu Hujala Marketing Manager
12 more testimonials currently locked

9 Case Studies

  • XXL All Sports United - Customer Case Study

    Toni Stigzelius Country Director

  • City of Helsinki - Customer Case Study

  • Banregio - Customer Case Study

    José Enrique Treviño Cervantes Innovation Director
8 more case studies currently locked

Additional Feedbackly Information & Resources

Read Feedbackly Reviews, Testimonials & Customer References from 13 real Feedbackly customers.

Browse Feedbackly Case Studies, Customer Success Stories, & Customer References from 9 businesses that use Feedbackly.

FeaturedCustomers has 1,910,366+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.