Feedbackly is the only customer feedback software that measures how customers' emotions impact your business results. Their all-in-one feedback tool generates measurable revenue, insight and covers all steps of the customer journey with their multichannel feedback services. Founded in Helsinki, Finland in 2012 they now help customers in over 500 cities around the world on their journey to become global leaders in customer experience. Their intuitive feedback management, analytics, marketing and sales tools enable you to listen to your customers directly, upsell and improve their experience in real-time.
“We are happy to have Feedbackly alongside us on our journey towards exceptional customer experience. They’ve made the challenging task of mapping and understanding the emotional nuances of our customer journey much simpler, making it easier for us to fine-tune each touchpoint. Additionally, the onboarding process was very informative, equipping us with the insights needed to carry on this work internally.”
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Browse Feedbackly Case Studies, Customer Success Stories, & Customer References from 9 businesses that use Feedbackly.