" I would like to take this opportunity to commend the staff at FatCow for their exceptional technical assistance and service in handling questions and problems associated with the websites you host. In particular, I would like to thank Josh for his courtesy, knowledge and concern as he helped me resolve a difficulty I was having changing shipping option settings in ShopSite. Josh quickly understood my problem and worked promptly to find the answer. Within a very short period of time, he helped me to make the necessary changes, and clearly explained the details so that I would have no difficulty making similar changes in the future. I find this type of service is very typical of your technical representatives, which is why I am very happy to have chosen FatCow for my own website and have recommended your service to others for whom I work. Most of them, I am happy to say, are also FatCow customers. Thanks again to Josh and all of the wonderful staff at FatCow. Keep up the good work!"