Overview
FareHarbor is a cloud-hosted tour and activities booking platform that empowers tour operators to resourcefully handle their daily operations. It presents payment portals and online booking management, and integrates with users’ websites. The software works well on both mobile and desktop devices. Customers can use it to view events and tours, make bookings, and submit their payments.
FareHarbor’s user dashboard offers booking management features, booking details, and a calendar via one interface. Tour operators can use the calendar to see customer payment info for individual activities as well as pending dues. You can filter bookings by activity type, which permits you to learn which tours and activities are most popular.
Benefits
Simplifies Booking and Scheduling
FareHarbor streamlines booking and scheduling for your clients and staff. It allows you to customize the platform and optimize the checkout processing. The software presents a robust set of booking and scheduling functionalities to support tour and activity operators. It enables you to easily understand the program’s framework and learn how to expand its full potential.
Reliable Support
FareHarbor’s on-boarding master provides one-on-one training to new users. The vendor also delivers prompt and knowledgeable support via its Denver-based customer service team which offers the needed technical assistance to users wherever and whenever, without any additional cost.
Customizable Tools
FareHarbor offers an intuitive and simple booking interface that easily integrates with any website. You can use its customization functions to personalize the system to suit your services and branding, regardless of the type of offerings you provide.
Live Dashboard
A lot of online bookings are made after business hours, but FareHarbor ensures you’ll not miss any of them. You can use the application’s live dashboard to manage your operations capably anytime, from any place.
Track Performance Metrics
This program also facilitates checkout processing on-screen and offers easy-to-use calendar widgets. Plus, it enables you to monitor vital performance metrics and indicators like conversion rates and cart abandonment. You can use the information and insights to identify business areas that need attention and improvement so you can deliver enhanced services and client experience.
Product Features
- Affiliate and reseller tracking
- Credit card swiping
- Custom fields
- Custom report filters
- Customer types
- Email and SMS communication
- Import and export reports to accounting software and Excel
- iOS mobile app
- Shared resources
Pricing
According to review websites, FareHarbor offers its software and family of marketing services free to clients. The only charge is the credit card fee of 1.9% + 30 cents.
Customer Support
- Phone Support
- Live Support
- Training
- Support Tickets