“One way Sporting gives back to the community is by offering area Non-ProfitOrganizations (NPOs) the opportunity to raise funds while working at the stadium, primarily in concessions. When groups representing NPOs arrive, we find the members come from a variety of backgrounds and skill sets. Our previous training methods of PowerPoint presentations and live instructors presented two problems. First, there was a nod-off factor and much of the training wasn’t consumed. Second, we discovered that the NPO organizations rarely sent the same staff each time. As the season progressed the number of trained individuals dwindled and our fan experience began to suffer.”