FaciliWorks FAQs

  • Who is FaciliWorks best for - their role(s) within what kind of companies.

    Facility, property, production managers, engineers and technicians use FaciliWorks CMMS.

    FaciliWorks CMMS software is used in virtually every industry and will benefit any company that needs to track asset and equipment maintenance. It will help you reduce costs, maximize productivity and ensure greater asset uptime. Some of the many industries that can benefit from CMMS software and are already using FaciliWorks are:



    Manufacturing
    Medical device
    Healthcare
    Education
    Entertainment
    Hospitality
    Warehousing
    Electronics
    Automotive
    Food and beverage
    Oil and gas
    Pharmaceuticals
    Personal care
    Housing
    Government

  • How does FaciliWorks benefit them?

    The benefits of CMMS software are quite extensive. The bottom line is a more efficient workforce, longer asset life and a major reduction in costs across the board.

    Because FaciliWorks CMMS software tracks maintenance schedules and alerts appropriate personnel when it comes due, you will keep your equipment in tip-top shape. This minimizes downtime and reduces unplanned, reactive maintenance. And when equipment does fail, you can track that, too. Pull reports on how much downtime a particular asset has had over a particular time frame to decide whether to repair or replace.

    You can easily manage the schedules of the maintenance staff and more evenly balance the workload among them. You can hold techs accountable for their time, as they will have a clear understanding of their tasks for the day, how long each should take and required parts and tools because FaciliWorks tracks all of this information. If you happen to be running low on any parts, FaciliWorks can alert you so that you can make sure you always have enough on hand.

    Each preventative maintenance record and work order record includes the tech responsible for the work, work performed, how long it took to complete and the date due versus date done. FaciliWorks keeps track of all expenses associated with maintenance, too, so you’ll never wonder where all the money is going.

    Using Web Service Requests allows all the general staff to submit service requests online which eliminates all the emails and phone calls that needlessly take up so much time. You can then either delete them or convert them into work orders and automatic emails keep staff in the know every step of the way.

    Any reports that need to be supplied to supervisors can be put on an automatic email schedule, so that task won’t ever fall through the cracks. You’ll have all the maintenance information at your fingertips and can run a multitude of reports, as needed.

  • How technical do users need to be to use FaciliWorks's software?

    Users don't need to be highly technical to use this software. Each person on your team will enter data or run reports that is specific to that person's job function, so there is no extraneous information to learn.

  • What makes FaciliWorks a leader in this space?

    How is FaciliWorks Different?

    FaciliWorks CMMS software is standards compliant, offers multiple deployment options and is not module based; it includes everything you need to master your facility’s maintenance. We’ve been in business since 1988, so you can be certain that we’ll be here to make sure you get the most out of your investment.

    We offer hosted and on-prem solutions as well as flexible licensing.