7 EY Seren Case Studies

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  • Using new business models to help vulnerable members of our society

  • Creating an innovation testbed for employee wellbeing

  • Building a ‘dream state’ customer experience for a leading telecoms provider

  • Redesigning the role of digital mentoring for school leavers during Covid-19

  • Using a digital customer experience approach to grow a large media business

  • Setting the standard for UK Government digital solution delivery

  • Re-imagining the role of professional membership associations in a digital world