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AwsQuality is a Salesforce CRM practice solutions and implementation provider having highly skilled and competent salesforce certified developers. Their team is comprised of top notch certified developers, admins and architects based out in US and India. They deliver them services through offshore development center to provide the best possible ROI and use Agile methodology for smooth project delivery.
Entech Network Solutions is a full-service Human Resources Consultancy specializing in talent acquisition, executive recruitment, business consulting, and project management. They have been recruiting in the digital media, marketing, advertising, and technology verticals nationwide since 1999, making us experts in those fields. They provide consulting services such as succession planning, executive compensation planning, knowledge transfer, and the cross training of key associates.
Provana offers cutting-edge technology platforms and a large global workforce with depth and breadth of experience across the collection life cycle. Provana delivers products like compliance management system, collection resolution apps, speech analytics platform, business analytics dashboards and a reliable workforce specifically trained for your needs. Our call center speech analytics (ICAP - Integrated Call Analytics Platform) offers AI-powered call monitoring that’s significantly more affordable than the competition. Partnering with CallMiner, we’ve built a speech analytics platform that automatically monitors and objectively scores every call, providing deep insight into which calls to focus on and drastically reducing the need for internal monitoring. ICAPs innovative features help transform your call center by increasing productivity and decreasing costs, providing affordable cutting-edge technology to companies of all sizes. Beyond the automation and ease it brings to call center monitoring, ICAP® can help improve productivity, performance and profitability by: Gathering larger data sets, allowing you to identify trends faster Improving call quality and customer relationships Increasing call volume per agent by 20% Identifying winning methods that can be turned into best practices Eliminating the time spent manually monitoring calls and providing feedback Reducing customer complaints by 50%
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