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Exceleron is North America's leading utility prepay and payment service company, with over 60 utility customers and 300,000 active prepay consumers. Electric, water, and gas utilities are using Exceleron’s MyUsage suite of applications to recover $10s of millions in debt, process more than $500 million in payments while helping consumers practice energy conservation and eliminate nearly $1 billion in service connection and late fees.
“Our most troublesome customers have thanked us for starting this program. The program truly benefits the customer and the utility, making FlexPay one of my proudest accomplishments in 35 years.”
"We consider prepaid to be a win-win-win. It’s a win for the utility; the customers are no longer a financial risk. It’s a win for the customers enrolled in the …
“Our proposal to offer prepay utility accounts really wasn’t a difficult sell. Our board determined prepay would be worth a try if we could relieve some of the pressure being …
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