"I met Oliver at a chess meetup, and while commiserating about CEO-related challenges over a few games, he suggested Salesforce might help, and told me about its free licensing model for non-profits. I thought it was something just for huge for-profit corporations, but didn't realize there are non-monetary aspects of it that can help my company maintain and nurture the hundreds of new relationships we create every year. It was pretty easy to get on-ramped. I enjoyed working with their developer Danny: we went from an ancient folder of ghost emails to a streamlined tracking system, all in about two weeks. Danny has a solid understanding of the platform, and provided responsive and succinct answers to all my questions. If he didn't know the answer, he wasn't scared to admit it and then go learn the right solution and educate both of us. That simple honesty is lacking from many developers."