“Excellent, prompt assistance has been provided for all queries, however small. In particular, I really like the personalised service. I have regular meetings with my dedicated account manager, which enables me to ask any question I may have, discuss updates and provide feedback.”

"This was not a challenge – it was a relatively standard project. However, the roll out of the tool was done in the context of setting up local ethics teams. All this has been new for our local ethics advisors who need to be trained on and acclimatised with the …