"Communication within the organisation is very active and despite that the system has been used very little since its introduction. In my opinion, this lack of reporting can be attributed to our corporate culture of communicating directly with the manager. This culture has been in place for several decades and …

“Excellent, prompt assistance has been provided for all queries, however small. In particular, I really like the personalised service. I have regular meetings with my dedicated account manager, which enables me to ask any question I may have, discuss updates and provide feedback.”