Engagis provides digital media programs for enterprises that wish to engage with their staff and customers in physical spaces in effective and meaningful ways. These solutions offer delivery, accountability, quality, and performance. Top brands in Australia use Engagis to implement and handle their digital media applications.
Engagis presents all aspects of a digital media platform – journey design and strategy, test and learn, hardware installation, software (custom and off the shelf), solution management, and content production and distribution – with complete accountability. Clients can select any or all these elements as per their needs.
Engagis’s customer engagement systems enhance the consumer experience, drive sales, and decrease cost, and include LED displays, digital signage, interactive kiosks, interactive product catalogues, menu boards, tap and take digital brochures, and holographic displays.
Engagis’s Queue Manager helps you to improve customers’ waiting experience and the effectiveness of your service delivery.
Queue Manager can help your organization and staff to prioritize, track, and manage customer support to deliver services efficiently and on time to every consumer and ensures they are assigned to a suitable service rep.
The platform enables customers to easily create appointments and wait in any place as they can get SMS notifications when their turn to receive service comes. Customers can make an online appointment, check status, and get alerts and communications through SMS and email.
Queue Manager combines an array of applications so your floor employees can effortlessly manage customer communication and queue activity in your branches or stores. The system provides mobile tablets for your staff as well as display screens that show wait time so that customers get complete transparency about their place in the line which reduces their wait time perception.
With Queue Manager, your business can improve overall efficiency, minimize customer wait periods, and manage expectations competently. The software offers status information to your staff that they can communicate to customers. Further, real-time wait period display enables customers to utilize their waiting time productively thereby reducing the perceived wait time.
Engagis offers pricing information on request. Contact them directly to obtain custom pricing facts for your organization.
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