Encompass-CX is a client experience platform that measures the overall health of an account base. They ingest relationship surveys and customer metrics to determine WHO at each account is having a good or poor experience. This information is put o the mobile or desktop device of the teams that can take action. Along with the measurement, they offer a full tracking system to make sure you not just collecting data but using the data to improve your overall business.
“With Encompass-CX we get visibility into our 'at risk’ clients. We were given an action plan that allowed us to course correct and strengthen relationships that were identified as outliers. Since implementing the Encompass-CX management application we’ve increase retention rates to 96%.”
Read Encompass-CX Reviews, Testimonials & Customer References from 5 real Encompass-CX customers.
Browse Encompass-CX Case Studies, Customer Success Stories, & Customer References from 5 businesses that use Encompass-CX.