“For our clinicians, EMR-Bear has been easy to use - very navigable and intuitive. They appreciate the ease of completing both clinical and billing information. For our administrative staff, EMR-Bear has been wonderful. Their programmers adapted the system to meet our somewhat unusual needs and continue to make updates and improvements as our needs evolve. We have been extremely impressed with the adaptability of the system and especially with the accessibility and responsiveness of the EMR-Bear team. Any minor internal issues have always been resolved promptly, and their team has also been extremely helpful in resolving any issues that arose externally (adapting to ICD-10 and billing concerns arising from that change, etc.) Suggestions we’ve made to improve the “user experience” were heard, and many were quickly adopted. The system allows for a great deal of do-it-yourself customization for administrative staff that wishes to, and the support team has always been happy to assist in or take over that customization. We searched for an EMR provider for a few years before coming upon EMR-Bear, so our decision to work with them was based on extensive research and comparisons. The system meets all of our scheduling, documentation, and billing needs, and the customer service is unparalleled. We highly recommend EMR-Bear."