Empathy

Read 12 Empathy reviews and testimonials from customers, explore 5 case studies and customer success stories, and watch 6 customer videos to see why companies chose Empathy as their

Empathy is a leading technology company transforming the way people plan for and navigate life’s toughest moments. By combining cutting-edge innovation with compassion, Empathy provides unparalleled support for bereavement, estate management, legacy planning, and more. Empathy’s mission is to make care as practical as it is compassionate—partnering with employers, insurers, and financial institutions to deliver scalable support that eases emotional burdens, simplifies complex logistics, and empowers families to move forward with clarity and resilience.

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  • 12 Testimonials View
  • 5 Case Studies View
  • 6 Customer Videos View
Customer Rating Review Score based on 300 reference ratings
4.7/5.0 (300)

12Testimonials

  • "With Empathy, we’re not just offering beneficiaries a check, we’re offering them resources in a time in their life when they’re confused, they don’t know what to do."

    Tommy Smoot Vice President, Inforce Engagement

  • "After you lose someone, you come back to work, you’re still grieving, a lot of times you might only take off a matter of days, maybe a week. It’s not …

    Danielle Dettmer Manager of Employee Benefits and Insurance Management

  • “Losing a loved one is an abrupt and life-altering change. With Empathy, we can provide needed support in navigating loss in addition to the financial safety net offered by life …

    Ben Armstrong Chief Marketing Officer
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5 Case Studies

  • How Guardian revamped its beneficiary experience with Empathy

    Tommy Smoot Vice President, Inforce Engagement

  • Elevating the group life experience for employers and beneficiaries

    Julian Kowalski Senior Vice President of Group Benefits

  • AT&T - Customer Case Study

    Matthew Phillips Assistant Vice President Benefits
4 more case studies currently locked

6 Customer Videos

  • MetLife - Customer Success Story (Julian Kowalski - Senior Vice President of Group Benefits)
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    Julian Kowalski Senior Vice President of Group Benefits
  • AT&T - Customer Success Story (Matthew Phillips - Assistant Vice President Benefits)
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    Matthew Phillips Assistant Vice President Benefits
  • Wichita Public Schools - Customer Success Story (Danielle Dettmer - Manager of Employee Benefits and Insurance Management)
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    Danielle Dettmer Manager of Employee Benefits and Insurance Management
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Additional Empathy Information & Resources

Read Empathy Reviews, Testimonials & Customer References from 12 real Empathy customers.

Browse Empathy Case Studies, Customer Success Stories, & Customer References from 5 businesses that use Empathy.

Watch Empathy Customer Videos to learn why 6 businesses chose Empathy.

FeaturedCustomers has 1,911,839+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.