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Empathy

Read 12 Empathy reviews and testimonials from customers, explore 11 case studies and customer success stories, and watch 6 customer videos to see why companies chose Empathy as their Estate Planning Software

Empathy is a leading technology company transforming the way people plan for and navigate life’s toughest moments. By combining cutting-edge innovation with compassion, Empathy provides unparalleled support for bereavement, estate management, legacy planning, and more. Empathy’s mission is to make care as practical as it is compassionate—partnering with employers, insurers, and financial institutions to deliver scalable support that eases emotional burdens, simplifies complex logistics, and empowers families to move forward with clarity and resilience.

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  • 12 Testimonials View
  • 11 Case Studies View
  • 6 Customer Videos View
Customer Rating Review Score based on 382 reference ratings
4.7/5.0 (382)

12Testimonials

  • "After you lose someone, you come back to work, you’re still grieving, a lot of times you might only take off a matter of days, maybe a week. It’s not …

    Danielle Dettmer Manager of Employee Benefits and Insurance Management

  • "With Empathy, we’re not just offering beneficiaries a check, we’re offering them resources in a time in their life when they’re confused, they don’t know what to do."

    Tommy Smoot Vice President, Inforce Engagement

  • “Empathy helps support CarMax's continued focus on well-being and creating an iconic experience for our associates.”

    Meredith Touchstone Assistant Vice President Benefits
11 more testimonials currently locked

11 Case Studies

  • Prudential helps Joie navigate a life insurance claim with Empathy in one …

  • Elevating the group life experience for employers and beneficiaries

    Julian Kowalski Senior Vice President of Group Benefits

  • AT&T - Customer Case Study

    Matthew Phillips Assistant Vice President Benefits
10 more case studies currently locked

6 Customer Videos

  • Empowering Guardian's claims team to provide better support
    Play Video
    Tommy Smoot Vice President, Inforce Engagement
  • Wichita Public Schools - Customer Success Story (Danielle Dettmer - Manager of Employee Benefits and Insurance Management)
    Play Video
    Danielle Dettmer Manager of Employee Benefits and Insurance Management
  • New York Life - Customer Success Story (Sean Madgett - Vice President, Business Development)
    Play Video
    Sean Madgett Vice President, Business Development
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Additional Empathy Information & Resources

Read Empathy Reviews, Testimonials & Customer References from 12 real Empathy customers.

Browse Empathy Case Studies, Customer Success Stories, & Customer References from 11 businesses that use Empathy.

Watch Empathy Customer Videos to learn why 6 businesses chose Empathy.

FeaturedCustomers has 2,114,611+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.