Empathy

Read 12 Empathy reviews and testimonials from customers, explore 5 case studies and customer success stories, and watch 6 customer videos to see why companies chose Empathy as their

Empathy is a leading technology company transforming the way people plan for and navigate life’s toughest moments. By combining cutting-edge innovation with compassion, Empathy provides unparalleled support for bereavement, estate management, legacy planning, and more. Empathy’s mission is to make care as practical as it is compassionate—partnering with employers, insurers, and financial institutions to deliver scalable support that eases emotional burdens, simplifies complex logistics, and empowers families to move forward with clarity and resilience.

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  • 12 Testimonials View
  • 5 Case Studies View
  • 6 Customer Videos View
Customer Rating Review Score based on 239 reference ratings
4.7/5.0 (239)

12Testimonials

  • “Empathy seemed like a natural extension of the way that we care for employees in the group life insurance space, because we recognize that it's such a significant life event …

    Julian Kowalski Senior Vice President of Group Benefits

  • “Empathy helps support CarMax's continued focus on well-being and creating an iconic experience for our associates.”

    Meredith Touchstone Assistant Vice President Benefits

  • "With Empathy, we’re not just offering beneficiaries a check, we’re offering them resources in a time in their life when they’re confused, they don’t know what to do."

    Tommy Smoot Vice President, Inforce Engagement
11 more testimonials currently locked

5 Case Studies

  • How New York Life further evolved its claims experience with Empathy

    Sean Madgett Vice President, Business Development

  • AT&T - Customer Case Study

    Matthew Phillips Assistant Vice President Benefits

  • Elevating the group life experience for employers and beneficiaries

    Julian Kowalski Senior Vice President of Group Benefits
4 more case studies currently locked

6 Customer Videos

  • New York Life - Customer Success Story (Sean Madgett - Vice President, Business Development)
    Play Video
    Sean Madgett Vice President, Business Development
  • MetLife - Customer Success Story (Julian Kowalski - Senior Vice President of Group Benefits)
    Play Video
    Julian Kowalski Senior Vice President of Group Benefits
  • Empowering Guardian's claims team to provide better support
    Play Video
    Tommy Smoot Vice President, Inforce Engagement
5 more videos currently locked

Additional Empathy Information & Resources

Read Empathy Reviews, Testimonials & Customer References from 12 real Empathy customers.

Browse Empathy Case Studies, Customer Success Stories, & Customer References from 5 businesses that use Empathy.

Watch Empathy Customer Videos to learn why 6 businesses chose Empathy.

FeaturedCustomers has 1,908,221+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.