"The ability to start showing users costs upfront, as they're doing the request and as they are changing resources, allows them to see that for every action or request that there are dollars tied to it."
"We've had server requests go through that we didn't have to manage, just because everything went through so smoothly. We just saw that there was a new server out there, and had the notification that it should be added to backup as part of our workflow. The users who are most prolific in requesting new servers have expressed appreciation for the much simpler process."