Congratulations! Your team has been selected to receive the Pioneer Award at the 2016 Director’s Awards ceremony. This award recognizes your team’s commitment to USCIS and specifically acknowledges your accomplishments and exceptional work during this past fiscal year.

I just wanted to write (eGlobalTech) a quick note to thank you for your work as our ISSO. As we have started working together, I have been impressed with how much you really do what we need an ISSO to do- not just the minimum effort required, but truly living out the role. You proactively meet with us to understand our IT system needs You keep us well informed on the status of our projects (maintaining RBS, adding items to the TRM, etc.). You help us plan for formal processes (ATOs, TRM additions, procurements). You help us consider ALL of our options, not just responding to what options we see. You develop relationships with CIO and CTO staff and help make sure they have the context for our work.

My sincere thanks and a job well done for the excellent performance. The work product including all group sessions and deliverables were top notch.

(Your eGlobalTech team member) has been doing an outstanding job working on the U.S. Coast Guard Headquarters FOIA Team. Her initiative and motivation are great assets to the FOIA Team in the ongoing reduction of a huge backlog of FOIA requests. Her attention to detail and knowledge of FOIA has been invaluable in monitoring and tracking USCG FOIA Appeals. JOB WELL DONE!

I just wanted to pass along my sincere appreciation for all of your hard work on the information portal for Apps.gov. Your work was instrumental in helping build the site – all at a substantial savings to the PMO. Our work literally saved us upward of $100,000. Your technical expertise and flexibility helped us to build this site in a matter of weeks, all with no additional technical help. Additionally, you were always willing to make changes and adjustments to the site and availability on a moment’s notice. I wanted you to know that your hard work did not go unnoticed and that you are a valuable asset to our team.

eGlobalTech’s expert understanding of EA and superior performance enabled the department to maintain its exceptional EA score.

Thank you for providing the synopsis that will be forthcoming. Although the PMO task order has reached its end, eGlobalTech should be proud of the support provided to not only myself but the entire team. As an integral part of our team, eGlobalTech successfully provided the facilitation of process improvements, as well as others, which favorably impacts our ability to effectively meet numerous business objectives.

I was informally told at the beginning of the meetings today that we did very well on all our Control Reviews. Thank you for your hard work. I would especially like to thank [eGlobalTech employees] on their solutions to our EA section of our WBS. The OCIO was impressed with the detail and they came up with a simple solution.

The Risk Management team spent the last four days in conference rooms with two separate CSPs making critical FedRAMP authorization decisions. The eGT members of the team were absolutely invaluable. In addition to the logistical support – which, due to the increased FedRAMP activities is no small task – each member of the team provided deep subject matter expertise, compelling questions and insight without which this week wouldn’t have been nearly as successful. You’ve assembled a great support team and enabled a wonderful partnership. For that, I thank you.

Our relationship withe GT has allowed us to completely overhaul and modernize our web infrastructure over the last year. Their tools, knowledge, and experience gave us the confidence to begin new projects and their support as partners helped us implement and complete them, which has significantly reduced our operating costs while allowing us to ship new features faster.