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Efecte

Read 18 Efecte reviews and testimonials from customers, explore 16 case studies and customer success stories, and watch customer videos to see why companies chose Efecte as their IT Service Management Software

Efecte is the leading European service management platform that helps organizations digitalize and automate service processes. Customers use the cloud software to work more flexibly and efficiently, offer their users better user experiences and reduce costs. With Efecte's platform, they can automate a wide range of different processes - from IT to human resources (HR), finance, customer service and access rights management. The solution is developed, operated and hosted exclusively in Europe.

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Customer Rating Review Score based on 986 reference ratings
4.8/5.0 (986)

18Testimonials

  • ”Our cooperation has been extremely smooth and natural. We can discuss challenges openly with Efecte, and they also challenge us.”

    Juhamatti Tillonen IT Manager

  • "Running the chat service from the IT Service Management platform has significantly accelerated our support service response time. Instead of the previous 4 minutes, we now respond in 1-2 minutes."

    Teemu Mikkonen Service Delivery Manager

  • "Our IAM system is responsible for over 5,000 active identities at a time. Previously, creating a single user ID by hand could take up to 15 minutes. This system will …

    Benita Kapp ICT Development Manager
17 more testimonials currently locked

16 Case Studies

  • Alko - Customer Case Study

    Paula Kujansivu Executive Vice President, Online and Supply Chain

  • How the Church of Sweden extends support to 24 000 global users

    Andreas Synning Head of IT Support and Education

  • Finavia - Customer Case Study

    Jari Kinnunen IT Services Manager
15 more case studies currently locked

Additional Efecte Information & Resources

Read Efecte Reviews, Testimonials & Customer References from 18 real Efecte customers.

Browse Efecte Case Studies, Customer Success Stories, & Customer References from 16 businesses that use Efecte.

FeaturedCustomers has 1,933,067+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.