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Efecte is the leading European service management platform that helps organizations digitalize and automate service processes. Customers use the cloud software to work more flexibly and efficiently, offer their users better user experiences and reduce costs. With Efecte's platform, they can automate a wide range of different processes - from IT to human resources (HR), finance, customer service and access rights management. The solution is developed, operated and hosted exclusively in Europe.
“Efecte was initially an IT tool, with the initial introduction of ticketing and service management functionality. The use of Efecte was scaled up through ISS function by function.”
“Efecte’s self-service portal is a one-stop-shop for our employees and stores for all their requests and problems.”
"We have a close collaboration with a nominated contact person from Efecte. With regular meetings and active communication, we can constantly finetune the platform together based on any needs that …
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