EDL Consulting combines Salesforce Platform, CRM, BigMachines and Integration expertise to provide holistic customer-focused cloud solutions to meet complex business challenges. Together, EDL Consulting's expertise ensures that functional, technical and organizational boundaries are minimized, resulting in a seamless customer experience across marketing, sales, eCommerce, and customer service functions.
“One of the key pillars of our company is “be customer driven.” EDL helped us integrate all of our assets and user information in the Service Cloud, so our reps now have 360-degree customer views. We can offer faster, more effective and more efficient service. Since completing the project, customer satisfaction has increased by 10 percent.”
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