EcoOnline FAQs

  • Who is EcoOnline best for - their role(s) within what kind of companies.

    The EcoOnline platform offering of Chemical Manager and Safety Manager are aimed at environmental health and safety personnel in small, medium and large organisations: (EHS manager, safety officer, health and safety specialist, health and safety manager, health and safety environment coordinator or anyone who has HSEQ responsibilities in an organisation). In addition the system is designed to be used by all staff, who don’t need to have a health and safety background. Health and safety is everyone’s responsibility. The EcoOnline platform system is easy to use, hence encourages participation from all staff.

  • How does EcoOnline benefit them?

    There is a growing need to proactively and comprehensively manage chemical safety, health and environmental responsibilities in the workplace. Preferably in a single platform solution that seamlessly manages HSEQ processes and dispose of the need to juggle disparate systems. In addition the key to success is the engagement of all staff in HSEQ. To actively encourage non health and safety personnel and all staff to participate it must be simple to use and efficient.

  • How technical do users need to be to use EcoOnline's software?

    The software is easy to use and created for admin users who have a health and safety background and end users who don't need to have any background in health and safety.

  • Does EcoOnline offer a trial or free download available?

    N/A

  • Does EcoOnline offer any kind of training/education for their product?

    • Online
    • Onsite
    • Classroom
    • Training Manual
    • Training Video

  • Describe the implementation process and timeline for EcoOnline software.

    4 Step Process:
    1- Kick Off
    ₒ Initial introduction with the customer
    and EcoOnline Account Manager
    ₒ Teams / Skype / Face to Face
    ₒ Create a plan of action
    ₒ Arrange day / time for follow up

    2- Implementation
    ₒ Customer site or company admin set up
    their own company structure.
    ₒ Choose the design / templates for use
    ₒ Follow up call with Account Manager to
    check progress

    3- Customer Adoption and Roll Out
    • Customer site or company admin must
    create members through their own account
    • Start small and create key members
    (EHS group or department managers)
    • Microsoft sign-in can be used to
    provide access to basic members
    across the workplace
    4- Training
    • On site training provided
    as a once off charge
    • Identify member groups for training
    Basic / Risk Assessor / Admin
    • Online training is an option

  • What are the EcoOnline support options? List all.

    • Implementation Plan
    • Set up and Onboarding
    • Ongoing Support (Email/Phone/Training
    • Support is available via phone, email, and other online resources.