Ecolane FAQs

    • Who is Ecolane best for - their role(s) within what kind of companies.

      Ecolane develops transit software that meet the demands of service-oriented industries like community transportation and paratransit organizations with paratransit software.

    • How does Ecolane benefit them?

      Scheduling and dispatching headaches are a thing of the past with Ecolane Demand Response Transportation, our turn-key, web-based demand response software. This state-of-the-art software solution is securely accessed via standard web browsers. Demand Response Management System provides real-time, logic-based schedule optimization, providing your operation with a number of critical advantages, including: improved customer service, customer and driver safety, resource management, and higher productivity.

    • How technical do users need to be to use Ecolane's software?

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    • What makes Ecolane a leader in this space?

      Our continued innovation in these expanding fields is a result of our interactive relationship with our customers, as we work and learn together to improve personal mobility with transportation scheduling software.

    • Who are Ecolane's biggest competitors (3-5 companies)?

      Routematch
      Trapeze/TripSpark
      Mobiltat
      CTS
      Stratagen

    • How/why is Ecolane better than those competitors (or most others in their market)? What about Ecolane is unique, stronger, easier, etc.?

      Continuous Real-Time Optimization = Return on Investment

      - Improved On-Time Performance
      - Increased Rides-Per-Hour
      - Decreased Fuel Consumption through Continuous Real-Time Optimization
      - Customer Service at Your Fingers Tips

    • What kind of features can customers expect Ecolane to release in the near future? And longer term?

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    • Which popular or common software does Ecolane integrate with?

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    • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for Ecolane. If it's not simple, use broad estimates or ranges for typical setups.

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    • Does Ecolane offer a trial or free download available?

      No

    • Does Ecolane offer any kind of training/education for their product?

      On-site and team support during implementations

    • Describe the implementation process and timeline for Ecolane software.

      With 105 combined years of transit experience and 130 completed implementations, we've learned many lessons. Our thorough implementation process includes risk management, ongoing training from the beginning, community outreach, quality control, data management, schedule management, data validation, readiness evaluation, and on-site and team support.

    • What are the Ecolane support options? List all.

      Support Portal, Email Support, & Telephone Support

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