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5CA is an expert in CX (Customer Experience). They assist their clients to optimize their customer support offering, from self-service to outsourced multilingual omnichannel support services. They consider themselves a CX tech company - they use technology to assist customers and their agents to solve problems as quickly as possible. 5CA is a major player in the Consumer Electronics, Video Games, and eCommerce industries. They strive to offer uniform customer treatment, regardless of the contact point chosen by the customer. Whether it is e-mail, telephone, social media or chat.
At C+R Research, a full-service marketing insights agency, they’ve been helping brands grow for over 60 years, delivering great research, deep perspective, and committed client service. They’re known for designing innovative custom methodologies for answering complex marketing questions, high-quality analytical insights and delivering senior-level attention throughout every phase of their clients’ projects. They embrace a “whatever-it-takes” philosophy on every client engagement and are flexible enough to adapt to their clients’ needs, however challenging they may become. They offer an array of effective, customizable techniques for traditional and online qualitative, quantitative, mobile and community-based research both in the U.S. and globally. When the need arises for quick-turn insights, they have a full suite of effective agile research solutions. They are recognized in the industry for their focused knowledge and consultative expertise in the youth and family, Latino and multicultural consumer segments. Their dedicated Shopper Insights practice is led by former client-side researchers who have deep expertise and understanding of today’s omnichannel shopper. And, their suite of Illuminator® shopper solutions provide the most complete, detailed and up-to-date data on consumer purchase behaviors. Whatever the business challenge, their goal is to always provide smartly-designed research and thoughtful insights that inspire decisions and accelerate brand growth. They love what they do and are proud to be selected as one of Crain’s 2021 Best Places to Work in Chicago!
Minds Metricks is a performance driven online marketing company, offering creative website designs, ROI focussed SEO campaigns with 360 degree digital consultancy. They combine strategy, concept and innovative solutions to deliver cost effective online business solutions. They like to work with businesses and SME who wants to succeed online. Specializing in UI/UX. Web and mobile app development, SEO and complete 360 degree digital consultancy ensuring brands attract better digital engagement and business conversions.
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