“Whenever we have an issue, we can easily get someone on the phone and most likely it will be our implementation rep, but if not the notes are so good in the system, ECI always knows exactly what is going on. ECI is the standard setter for the different vendors we use. Our president specifically called out the ECI TLM integration and said it sets the standard of any rollout and is the system any future rollouts will be judged by.”
“Whatever questions I have, Empower Payroll or Empower Support, both are so easy to work with.”