ECIPay Testimonials

“Ongoing service and support has been crucial through the implementation and beyond. ECI’s support team is quick to respond and knowledgeable. It’s nice to have the option of working with the call center or asking for a single person if you’ve been working through a specific problem. We typically use the call center with great success, but it’s also nice to have one person to call.”

“Whenever we have an issue, we can easily get someone on the phone and most likely it will be our implementation rep, but if not the notes are so good in the system, ECI always knows exactly what is going on. ECI is the standard setter for the different vendors we use. Our president specifically called out the ECI TLM integration and said it sets the standard of any rollout and is the system any future rollouts will be judged by.”