"Working with Echo AM has assisted British APCO to improve the service we provide to our members whilst increasing the depth and breadth of support available to our Board, Executive Committee and to me. There is no doubt we have increased the quality and financial stability of our association, including the entire experience for members as well as delegates, exhibitors and speakers at our events. The staff at Echo AM have an ability to work across the range of an association, whatever the size or location. As well as Association Management, we are supported across the entire event process; planning, the event itself, final reports and lessons learned. This ensures we improve together, from event to event. The ability to tailor the service for each event allows us to focus and customise our own efforts for the association across varying types and styles of events. We pride ourselves on making our events free to enter for members. As a not for profit association, finance, sponsorship and commercial relationships are vital to our success. The team are effective in working with us to develop relationships and in creating partnerships to ensure we achieve what is needed from the relationship. At the same time, the team are always happy to discuss stretching targets and alternative approaches that match the association’s objectives. Echo AM understands our association, our aims and our members. They are an effective team whilst being a pleasure to work with on an individual basis too."