Ecessa FAQs

    • Who is Ecessa best for - their role(s) within what kind of companies.

      Ecessa SD-WAN physical devices and virtual instances benefit network administrators, directors, CTOs and CIOs in organizations of all sizes, from small businesses with a single location connecting to cloud apps, to SMB with multiple locations and even global enterprises connecting many branch offices, manufacturing, data centers, disaster recovery sites, and hosted or cloud apps.

    • How does Ecessa benefit them?

      First and foremost, with automatic WAN link failover and load balancing, your network is never down. You can leave work knowing the network will stay up, even if one of your providers has an outage. A variety of traffic routing options make connecting branch offices easy. See our products page for more features and benefits at https://www.ecessa.com/products/

    • How technical do users need to be to use Ecessa's software?

      Understanding of network architecture and concepts is required. Ecessa engineering and technical support will create schematics for your specific network and help you gather required network information, and assist with remote guided deployment.

    • What makes Ecessa a leader in this space?

      We are a pioneer in the development of SD-WAN, with thousands of deployments worldwide and customer satisfaction/retention over 99%.

    • Who are Ecessa's biggest competitors (3-5 companies)?

      Cisco/Meraki
      Velocloud

    • How/why is Ecessa better than those competitors (or most others in their market)? What about Ecessa is unique, stronger, easier, etc.?

      Our premises-based solution allows you to use any service from any telecom provider or ISP. You don't have to change IP schemes or alter any other hardware in your network. We play well with NGFW, optimization hardware, etc.

    • What kind of features can customers expect Ecessa to release in the near future? And longer term?

      In 2019 we will be adding advanced firewall features, more routing capabilities, integrations with Azure and AWS, and more SD-WAN features.

    • Which popular or common software does Ecessa integrate with?

      Our SD-WAN solution is frequently used to ensure seamless uptime for Citrix, VoIP, VDI, video conferencing and other real time applications. It powers wide area networks for banking and healthcare and other regulated industries where maintaining local control of the network is vital.

    • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for Ecessa. If it's not simple, use broad estimates or ranges for typical setups.

      Our products are sold by telecom agents on monthly recurring charge (MRC) OpEx basis and by Managed Service Providers as CapEx. Prices vary by model and throughput. Please contact us for details.

    • Does Ecessa offer a trial or free download available?

      Call us to discuss at 80.669.6242.

    • Does Ecessa offer any kind of training/education for their product?

      Amazing technical support is standard with each purchase.

    • Describe the implementation process and timeline for Ecessa software.

      Ecessa's technical support engineers will walk you through installation. In the case of complex networks, we recommend you work with a trusted advisor.

    • What are the Ecessa support options? List all.

      Complete support. 1 and 3 year renewable SLAs.

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