Ease FAQs

  • Who is Ease best for - their role(s) within what kind of companies.

    Unlike other third-party companies, such as PEOs or direct-to-employer HR software, Ease is a broker-powered solution. What does that mean? Health insurance agencies subscribe to Ease, the system becomes an added value to their offering, and they decide when to onboard their clients to better serve them.

    Ease combines innovative technology with the expertise of a business's own benefits advisor. HR professionals will be able to cut down enrollment time and increase employee engagement, while brokers gain time to successfully support their clients.

  • How does Ease benefit them?

    With Ease as their partner, heatlh insurance agencies can develop powerful new ways to increase their commissions while providing a seamless benefits experience. With 6,000+ digitally-mapped forms, Ease’s suite of online tools eliminates the need to collect paper forms. Health insurance agencies can streamline benefits enrollment, reduce errors, cut the paperwork, and give their SMB clients an easy-to-use tool to better manage changes throughout the year.

  • How technical do users need to be to use Ease's software?

    Insurance agencies don’t need previous software knowledge to use Ease—our team has helped 15,000+ agency staff bring their clients online. The Ease system is quick and easy to implement, allowing them to be up and running in hours, ready to serve their clients.

  • Which popular or common software does Ease integrate with?

    Ease integrates with the leading carriers in the industry. For more information, visit our marketplace: https://www.ease.com/marketplace/

  • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for Ease. If it's not simple, use broad estimates or ranges for typical setups.

    Ease is purchased by insurance brokers and there are three plans available:

    Pro: $379/month. Up to 1,000 employees and 3 agency users
    Agency: $649/month. Up to 5,000 employees and 6 agency users
    Enterprise: Custom. Greater than 5,000 employees

  • Does Ease offer a trial or free download available?

    There is no free trial available for Ease.

  • Does Ease offer any kind of training/education for their product?

    - Live training with the Ease team for all new customers
    - Quarterly new feature webinars
    - Help desk with hundreds of workflow articles
    - Video tutorials for some of our most common workflows, like adding a plan

  • What are the Ease support options? List all.

    Phone and email.