Eagle CMMS FAQs

    • Who is Eagle CMMS best for - their role(s) within what kind of companies.

      We serve various industries ranging from manufacturing, healthcare, automotive, airports, education, retail, hospitality and more.
      Facility and maintenance managers make use of our software to track and manage work orders, important assets, as well as increase productivity, production and, ROI.

    • How does Eagle CMMS benefit them?

      Companies that use Proteus MMX maximize their return on investment through; reducing downtime, energy, cost, real-time data capture, accurate budget data, labor optimization, and customer satisfaction.

    • How technical do users need to be to use Eagle CMMS's software?

      Proteus MMX is a user-friendly application and is easy to use, no IT experience needed.

    • What makes Eagle CMMS a leader in this space?

      We’ve been working with various industries for more than 30 years, developing and improving “Proteus MMX” offering the ability to boost productivity, control cost and maintain compliance all from the web and mobile-enabled software.

    • Who are Eagle CMMS's biggest competitors (3-5 companies)?

      Fiix Software
      Hippo CMMS
      Maintenance Connection
      Dude Solutions
      UpKeep CMMS

    • How/why is Eagle CMMS better than those competitors (or most others in their market)? What about Eagle CMMS is unique, stronger, easier, etc.?

      As a leader in the development and sale of Computerized Maintenance Management Systems (CMMS) and Enterprise Asset Management (EAM) solutions, we partner with the best to provide customers world-class functionality.

    • What kind of features can customers expect Eagle CMMS to release in the near future? And longer term?

      Eagle is constantly partnering with its customers to develop features based on their needs. 2019 saw the release of a manufacturing machine ledger and Johnson Control Enterprise Management (JEM) Integration.
      2020 will see the release of Version 3.9

    • Which popular or common software does Eagle CMMS integrate with?

      Building Automated Systems (BAS)
      Enterprise Resource Planning
      Security and Privacy
      Sensors and Hardware

    • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for Eagle CMMS. If it's not simple, use broad estimates or ranges for typical setups.

      Proteus MMX is available in 3 packages (price per user annually):
      - Basic package - standard CMMS Features from $33
      - Professional package - advanced CMMS Features from $79
      - Premium package - advanced, Integration and KPI CMMS features (Pricing based on request)

    • Does Eagle CMMS offer a trial or free download available?

      Yes, discover how you can use Proteus MMX to schedule preventive maintenance, manage inventory, capture maintenance data and so much more. Request a free trial here: https://www.eaglecmms.com/free-demo/

    • Does Eagle CMMS offer any kind of training/education for their product?

      While Proteus is intuitive to use, our training takes into account your existing processes and procedures, minimizing the overall impact on your organization.
      Eagle provides 2 types of training:
      - On-Site Training
      - Web-Based Training
      Eagle also offers refresher courses to keep your staff up-to-date.

    • Describe the implementation process and timeline for Eagle CMMS software.

      ProStart from Eagle Technology ensures timely installation and helps customers get up and running quickly.
      Our Proteus Implementation package, ProStart, can include the following:
      - Production of a detailed project plan, including specific tasks to be completed, necessary resources, and a timeline for completion of the tasks.
      - Installation, configuration, and testing of the product in the client’s operating environment.
      - Determination of which modules will be used, as well as how the database will be populated. This can be done through data conversion, data import from another source, or a manual build.
      - Population of the database.
      - Training for the client and the end-users. On-site training is tailored to the specific needs of each set of users so that everyone learns the portions of the software critical to their success.
      - Verification that the objectives defined at the beginning of the project have been met.

    • What are the Eagle CMMS support options? List all.

      Live Chat
      Telephone Support
      Email Support
      Technical Specifications
      Technical Support
      Data Import / Conversion
      Consulting and Project Management
      Training
      Implementation

    FeaturedCustomers has 1,806,190+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.