"Deciding to have a website was a tough dose of reality for our brick and mortar boutique especially when none of us knew much about building/maintaining a website but knew it had to be done and look professionally polished for our customers. We decided to hire e-CartCustoms after three unsuccessful attempts at building a commercial website. I tried to do the website myself, hired a college student to do it, and had even hired one of the larger BigCommerce recommended expert designers to do the job but when all was said and done, I wasn’t happy with the end result and the experience was less than desirable. I was at my wit’s end to find someone to help me get the job done RIGHT and knew that I had run out of precious time to get it done. Then I called e-CartCustoms and after speaking with Stacey, I knew they were the one to do the job for us. Stacey returned my phone call, listened to my concerns and came across as reassuring, professional, friendly, warm, patient, knowledgeable and very understanding. I am not a computer-savvy person, but it was never an issue at all. They were also sensitive to our budget restraints and presented several options for us. Stacey confidently ‘walked’ with us from the beginning concept to the end product, I never got shuffled from one person to another. My daughter had a lot of detailed, aesthetic input into the website project; e-CartCustoms would take that input and have it implemented in the ‘blink of an eye’. They were always easy to get in touch with which was very important for me. I could focus on my business knowing that e-CartCustoms was taking care of the website….what a relief! It’s hard to put our experience into adequate words but we are without a doubt deeply grateful to e-CartCustoms for all of their much needed help to us, their beautiful design work and we look forward to their continued support with our business."