Druid is an intelligent chat bot that empowers employees, customers and partners to digitally communicate with your business and enterprise systems in the most intuitive, efficient and human-like way. The Druid applies modern technologies and design principles, providing a familiar(chat) user experience across all lines of business, tasks and devices. You enable users to interact with complex business systems even when they do not have access to them. Druid’s assistance reduces the time spent by employees with data operation (non-productive time) and increases data quality, therefore reducing the overall costs for the same output.
"Our business is on a journey of transition. We're digitizing the services that we used to offer in an analog way; we're looking at the value created by having humans undertake fewer administrative tasks and moving them to more knowledge-based tasks. We're trying to get closer to our customers and move up the value chain. The way we've done that has been to enter into a partnership with DRUID, a vendor who really understands how their technology works in a real corporate setting. Right from the beginning, we've recognized the DRUID team's passion for helping us solve some of our corporate problems."
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