Droplr FAQs

  • Who is Droplr best for - their role(s) within what kind of companies.

    Graphic designers, UI/UX designers, developers, consultants, and others all run into walls. Some of these walls are: 1) File formats and compatibility across devices 2) Remote teams 3) Collaboration and Feedback is out of context 4) there is a lack of workflow integration 5) the file transfer process for visual assets is slow and clumsy.

  • How does Droplr benefit them?

    It's 2017. Sending a visual asset or file from A to B shouldn't be hard. Droplr has 4 key areas of focus. Simplicity: transfer files in a single step. Security: password protect uploads, links auto-expire, end-to-end encryption. Ease of use: uploads convert to HTML5 to flow seamlessly between devices, no file-type roadblocks. Integration: native apps for Mac, Windows, and iOS integrate with the tools designers are already using for a perfect fit into the collaborative workflow.

  • How technical do users need to be to use Droplr's software?

    Basic Mac or Window's skills get the job done!

  • What makes Droplr a leader in this space?

    We blend screenshots, annotated screenshots, to screencasts and give our users ways they can implement this in everyday work practices. We are not just a screenshot tool but provide a different way of communicating.

  • Who are Droplr's biggest competitors (3-5 companies)?

    Dropbox, CloudApp, Infinit.

  • How/why is Droplr better than those competitors (or most others in their market)? What about Droplr is unique, stronger, easier, etc.?

    We are similar but provide significant differences in each. We hold a swiss army knife that blends much of our competitors use cases together into one app.

  • What kind of features can customers expect Droplr to release in the near future? And longer term?

    We are in the process of building our new electron app which will act and feel much like Slack's platform.

  • Which popular or common software does Droplr integrate with?

    Slack, Skype, MixMax, Trello, iMessage, Facebook.

  • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for Droplr. If it's not simple, use broad estimates or ranges for typical setups.

    Individual Pro users are $10 a month/ or $100 a year. Business Plans are custom pricing. Email us for more details at hello@droplr.com.

  • Does Droplr offer a trial or free download available?

    Yes, we offer a free month trial.

  • Does Droplr offer any kind of training/education for their product?

    We offer 1-1 training with our business customers. Premium support with our PRO individual customers.

  • Describe the implementation process and timeline for Droplr software.

    Download and go. You can start using it in less than 1 minute from signup to download.

  • What are the Droplr support options? List all.

    Everyone gets support, just ask and we will get back to you as soon as we can!