Dropcountr is now part of KUBRA, the leading customer experience management company in North America. Together they support 250 utilities and reach over 40% of households in the U.S. and Canada. Dropcountr delivers simple but powerful water analytics and customer engagement software that is compatible with all meters, regardless of manufacturer or read interval. Utilities use Dropcountr CLEAR to better understand customer behavior, address indoor/outdoor water efficiency budgets, respond to service requests, and engage with customers cost-effectively using modern communication channels.
“Our Dropcountr pilot was deployed smoothly and with very minimal effort by Austin Water staff. As we’ve embarked on a smart meter pilot, Dropcountr quickly integrated with the meter vendor and now presents hourly usage data and delivers automatic leak alerts to those pilot customers.”
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