DonorSnap Testimonials

“Honor Flight Syracuse is one of 130 Hubs across the nation chartered to take Veterans to Washington, DC to visit the memorials dedicated to their service and sacrifice. Our first mission was in October, 2012 and we joined the DonorSnap family in April, 2014 with just a few hundred constituents. Now, with over 5,600 records on file, we will take our 1,000th Veteran to Washington in May. The DonorSnap Team has been by our side at every step along the way. The journey began with a seamless onboarding data conversion (from an Excel spreadsheet!) Since then, Customer Support has been almost instantly ready for questions and cries for help. And always with a great answer. The software has constantly evolved and expanded – with NCOA, with an i-Phone app, inclusion of constituent photos, mass e-mail campaigns, DonorSearch “DSRatings” and online forms including GoEMerchant for financial transactions. DonorSnap’s free weekly online training sessions are a great help to new users – and the archive of all sessions on the Help site are an invaluable resource. Using DonorSnap’s growing features allows us a 360-degree view of our constituents and their entire relationship and experience with Honor Flight – an invaluable tool!”

"DonorSnap is easy to use. My favorite feature is the form builder; the forms integrate nicely with our website and are a great solution for event registration forms that import the data directly into the CRM. I’ve used both DonorSnap and Saleforce for registration and hands down DonorSnap is far more reliable, simpler, and offers better customization for our needs vs Salesforce. It’s also far easier to use both as the administrator and as an end user. I’ve never had a DonorSnap form fail me. I can’t say the same for Salesforce. We use DonorSnap for tracking donors, volunteers, and participants in our programs. DonorSnap keeps their software updated and is very good about offering training and notifications of any server maintenance that may disrupt use (it never does."